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Description of Bmc Remedy Service Desk Incident Management User Guide
Remedyrem•e•dy (rem′i dē),USA pronunciation n., pl. -dies, v., -died, -dy•ing.
- something that cures or relieves a disease or bodily disorder;
a healing medicine, application, or treatment.
- something that corrects or removes an evil of any kind.
- legal redress;
the legal means of enforcing a right or redressing a wrong.
- [Coinage.]a certain allowance at the mint for deviation from the standard weight and fineness of coins;
- to cure, relieve, or heal.
- to restore to the natural or proper condition;
put right: to remedy a matter.
- to counteract or remove: to remedy an evil.
Serviceserv•ice1 (sûr′vis),USA pronunciation n., adj., v., -iced, -ic•ing.
- an act of helpful activity;
aid: to do someone a service.
- the supplying or supplier of utilities or commodities, as water, electricity, or gas, required or demanded by the public.
- the providing or a provider of accommodation and activities required by the public, as maintenance, repair, etc.: The manufacturer guarantees service and parts.
- the organized system of apparatus, appliances, employees, etc., for supplying some accommodation required by the public: a television repair service.
- the supplying or a supplier of public communication and transportation: telephone service; bus service.
- the performance of duties or the duties performed as or by a waiter or servant;
occupation or employment as a waiter or servant.
- employment in any duties or work for a person, organization, government, etc.
- a department of public employment, an administrative division of a government, or the body of public servants in it: the diplomatic service.
- the duty or work of public servants.
- the serving of a sovereign, state, or government in some official capacity.
- the armed forces: in the service.
- a branch of the armed forces, as the army or navy: Which service were you in during the war?
- [Ordn.]the actions required in loading and firing a cannon: service of the piece.
- Often, services. the performance of any duties or work for another;
helpful or professional activity: medical services.
- something made or done by a commercial organization for the public benefit and without regard to direct profit: Certain books are published at a loss as a public service.
- Also called divine service. public religious worship according to prescribed form and order.
- a ritual or form prescribed for public worship or for some particular occasion: the marriage service.
- the serving of God by obedience, piety, etc.: voluntary service.
- a musical setting of the sung portions of a liturgy.
- a set of dishes, utensils, etc., for general table use or for particular use: a tea service; service for eight.
- See answering service.
- the serving of a process or writ upon a person.
- tarred spun yarn or other small stuff for covering the exterior of a rope.
- (in tennis, badminton, handball, etc.)
- the act or manner of putting the ball or shuttlecock into play;
- the ball or shuttlecock as put into play.
- the mating of a female animal with the male.
- at someone's service, ready to be of help or use to someone;
at one's disposal: You will have an English-speaking guide at your service.
- be of service, to be helpful or useful: If we can be of service, do not hesitate to call.
- of service;
- of, pertaining to, or used by servants, delivery people, etc., or in serving food: service stairs; the service pieces in a set of dishes.
- supplying aids or services rather than products or goods: Medicine is one of the service professions.
- supplying maintenance and repair: He operates a service center for electrical appliances.
- of, for, or pertaining to the armed forces of a country or one of them: a service academy.
- charged for providing service: a service fee of 15 percent on the restaurant check.
- providing, authorizing, or guaranteeing service: a service industry; a service contract.
- to make fit for use;
restore to condition for service: to service an automobile.
- to supply with aid, information, or other incidental services.
- (of a male animal) to mate with (a female animal).
- [Finance.]to pay off (a debt) over a period of time, as by meeting periodic interest payments.
Deskdesk (desk),USA pronunciation n.
- an article of furniture having a broad, usually level, writing surface, as well as drawers or compartments for papers, writing materials, etc.
- a frame for supporting a book from which the service is read in a church.
- a pulpit.
- the section of a large organization, as a governmental bureau or newspaper, having authority over and responsibility for particular operations within the organization: city desk; foreign desk.
- a table or counter, as in a library or office, at which a specific job is performed or a service offered: an information desk; reception desk.
- a stand used to support sheet music;
- (in an orchestra) a seat or position assigned by rank (usually used in combination): a first-desk flutist.
- of or pertaining to a writing desk: a desk drawer.
- of a size or form suitable for use on a desk: desk dictionary.
- done at or based on a desk, as in an office or schoolroom: He used to be a traveling salesman, but now he has a desk job.
Incidentin•ci•dent (in′si dənt),USA pronunciation n.
- an individual occurrence or event.
- a distinct piece of action, or an episode, as in a story or play.
- something that occurs casually in connection with something else.
- something appertaining or attaching to something else.
- an occurrence of seemingly minor importance, esp. involving nations or factions between which relations are strained and sensitive, that can lead to serious consequences, as an outbreak of hostilities or a war: border incident; international incident.
- an embarrassing occurrence, esp. of a social nature.
- likely or apt to happen (usually fol. by to).
- naturally appertaining: hardships incident to the life of an explorer.
- conjoined or attaching, esp. as subordinate to a principal thing.
- falling or striking on something, as light rays.
Managementman•age•ment (man′ij mənt),USA pronunciation n.
- the act or manner of managing; handling, direction, or control.
- skill in managing;
executive ability: great management and tact.
- the person or persons controlling and directing the affairs of a business, institution, etc.: The store is under new management.
- executives collectively, considered as a class (distinguished from labor).
Userus•er1 (yo̅o̅′zər),USA pronunciation n.
- a person or thing that uses.
- one who uses drugs, esp. as an abuser or addict.
- a person who uses a computer.
Guideguide (gīd),USA pronunciation v., guid•ed, guid•ing, n.
- to assist (a person) to travel through, or reach a destination in, an unfamiliar area, as by accompanying or giving directions to the person: He guided us through the forest.
- to accompany (a sightseer) to show points of interest and to explain their meaning or significance.
- to force (a person, object, or animal) to move in a certain path.
- to supply (a person) with advice or counsel, as in practical or spiritual affairs.
- to supervise (someone's actions or affairs) in an advisory capacity.
- a person who guides, esp. one hired to guide travelers, tourists, hunters, etc.
- a mark, tab, or the like, to catch the eye and thus provide quick reference.
- a guidebook.
- a book, pamphlet, etc., giving information, instructions, or advice;
handbook: an investment guide.
- a guidepost.
- a device that regulates or directs progressive motion or action: a sewing-machine guide.
- a spirit believed to direct the utterances of a medium.
- a member of a group marching in formation who sets the pattern of movement or alignment for the rest.